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FEES INFORMATION
Due to the individual needs of each specific client and each individual situation, fees are generally quoted on a per project basis. Information related to fees types, billing frequencies and expenses follows.
Retainer Based
- Covering a negotiated fixed period of time during which consulting services will be available to the client on an on-call basis. The work performed falls within the support category and the scope of the provided support is specified in a maintenance agreement. Items falling outside the scope of the agreement may be handled on an ad hoc basis with individual quotations submitted per item.
- Retainer based, fixed periods generally range in length from six months to twelve months. Renewal of retainer based maintenance agreements is on mutually agreeable terms.
Per Project
- Fees quoted on a per project basis are determined through an initial meeting between Norm Dagg Consulting and the prospective client, at no charge to the client.
- Definition of the business case and a general summary of the solution to be supplied and implemented are presented in the form of a quotation.
- Factors affecting the quotation of fees include: complexity, duration, availability of required resources and target date for project completion.
Ad Hoc Consulting
- Covering short periods of time with specifc, narrow focus goals
- Fees will typically be presented in a quotation on a per hour basis
Fee Frequency
- fees will be presented for work completed in the form of an invoice with payment terms as previously negotiated
- fees for projects covering protracted periods will be billed on a bi-weekly frequency
- ad hoc fees will be invoiced within two weeks following completion of the work 
Expenses
- contracts requiring travel will include expenses incurred within the billing period as a separate item on the applicable invoice
- out of pocket expenses incurred directly on behalf of the client will be billed in a manner and frequency similar to travel expenses within agreed periods.

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